Platform Terms and Conditions of Use 9ks

1 Definitions and Interpretation

"Platform" refers to the 9ks website, accessible via 9ks.pro along with all services, games, and content provided within it. "Member" refers to any individual who has registered a valid account on this platform. "Funds" refers to real money deposited into a member's account for the purpose of gameplay.

"Bonus" refers to promotional credits awarded by 9ks subject to specific terms and conditions. "Wagering Requirement" refers to the total wagering amount that must be met before a bonus can be converted into withdrawable funds. "KYC" refers to the Know Your Customer process for identity verification purposes.

2 Membership Eligibility & Age Limit

Use of the 9ks platform is restricted to individuals who meet the following conditions:

• At least 18 years old on the date of registration.
• Not a citizen or resident of a country that prohibits online gambling activities.
• Never declared bankrupt or currently undergoing debt management that prohibits gambling.
• Registering on your own behalf and not as a representative or agent of any third party.
• Have full legal capacity to enter into a legally binding agreement.

9ks reserves the right to request age verification documents at any time. Should there be evidence that a member is underage, the account will be immediately closed and all balances, including winnings, will be forfeited.

3 Account Registration & Member Responsibilities

Each member is only permitted to hold one account only. Multiple account registrations — whether using the same or different names — are strictly forbidden and will result in the closure of all associated accounts and freezing of balances.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid payment method. You are responsible for:

• Keeping your password and account login details confidential.
• Not sharing your account with any other party.
• Notify 9ks immediately if there is any unauthorised access to your account.
• Updating your personal information whenever any changes occur.

9ks shall not be liable for any losses arising from a member's failure to maintain the security of their own account.

4 Deposits, Withdrawals & Fund Management

9ks accepts deposits via a variety of supported payment methods including FPX, Touch 'n Go eWallet, online banking, and other methods displayed on the platform. All deposits are processed instantly or within the timeframe specified for each method.

For withdrawals, the following conditions apply:

• The minimum withdrawal limit is RM50 for every transaction.
• The first withdrawal requires completed KYC verification before it can be processed.
• The withdrawal method must match the deposit method used, subject to anti-money laundering policies.
• Withdrawals exceeding certain limits may require additional supporting documents.
• 9ks reserves the right to delay any withdrawal by up to 5 business days for security review purposes if required.

Funds held in a member's account may only be used for gaming purposes on the 9ks platform. 9ks does not pay interest on member account balances and does not hold member funds as an investment instrument.

5 Bonuses, Promotions & Wagering Requirements

All bonus and promotion offers advertised on the 9ks platform are subject to their respective specific terms and conditions. In general, the following principles apply to all promotions:

• Each promotion may only be claimed once per account, device, or the same IP address.
• Bonuses cannot be withdrawn directly — they must first fulfil the specified wagering requirements.
• Wagering requirements are typically between 10x and 30x the bonus amount, depending on the type of promotion.
• 9ks reserves the right to void any bonus obtained through means deemed dishonest or deceptive.
• Promotions cannot be combined unless explicitly stated otherwise.

6 Game Rules & Prohibited Conduct

All games on 9ks are operated using an independently verified RNG (Random Number Generator) system. Game outcomes are entirely random and cannot be manipulated by any party. The following activities are strictly prohibited and may result in permanent account closure without any refund:

• Use of automated software, bots, or tools that provide an unfair advantage.
• Collusion between two or more accounts to manipulate game outcomes.
• Deliberate exploitation of vulnerabilities or bugs in the gaming system.
• Identity fraud or use of false information during registration.
• Any hacking attempt or unauthorized intrusion into the 9ks system.
• Money laundering or use of funds obtained through illegal means.

9ks operates a sophisticated 24/7 monitoring system to detect any anomalies in betting patterns and account behaviour. Any violations will be thoroughly investigated and appropriate action will be taken.

7 Account Suspension & Closure

9ks reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Requests from legitimate legal authorities.
• Suspicious activity or potential involvement in financial fraud.
• Accounts that have been inactive for more than 12 consecutive months.
• Duplicate registration or use of a false identity.

If an account is closed due to a violation, 9ks reserves the right to forfeit all balances including real funds and bonuses. However, if the closure is initiated by the platform without any violation by the member, all valid real-money balances will be returned in full to the member within 10 business days.

Members may also request self-closure of their account at any time by contacting the 9ks customer support team. Requests will be processed within 3 business days and any eligible balance will be returned via the original payment method.

8 Liability Limits & Disclaimer

9ks provides the platform on an "as-is" basis and makes no guarantee that the service will be completely uninterrupted at all times. While we strive to maintain 99.9% uptime, technical disruptions beyond our control may occasionally occur.

9ks shall not be liable for any indirect, incidental, or consequential losses including loss of profits, loss of opportunity, or reputational damage arising from the use of or inability to use this platform. The maximum liability of 9ks to any member under any circumstances is limited to the actual deposit amount made by that member within the 30 days preceding the claim.

9 Privacy & Data Protection

9ks respects the privacy of every member and is committed to protecting your personal information. All data is collected, stored, and processed in accordance with our Privacy Policy, which forms part of this agreement. Your information will not be sold or shared with third parties without your consent, except as required by law.

10 Responsible Gaming

9ks is committed to responsible gaming practices. We believe that gambling should be purely a form of entertainment, not a means to resolve financial difficulties. Through our platform, members can:

• Setting daily, weekly, or monthly deposit limits.
• Setting loss limits or wagering limits for a given period.
• Activating a cooling-off period ranging from 24 hours to 6 months.
• Apply for permanent self-exclusion if necessary.

These tools are accessible directly through your account settings or by contacting our support team. If you feel that gaming is beginning to negatively impact your life, we strongly encourage you to seek help immediately.

11 Amendments to Terms & Conditions

9ks reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being published on this platform. It is the member's responsibility to review this page periodically to stay informed of the latest terms.

Your continued use of the 9ks platform after any amendments are published will be considered your acceptance of the updated terms. If you do not agree with the amendments, you have the right to discontinue use of the platform and close your account.

12 Dispute Resolution & Governing Law

Should any dispute arise relating to the 9ks platform or its services, members are encouraged to contact our customer support team first. Most issues can be resolved quickly and amicably through our support channels, which operate 24/7.

If a dispute cannot be resolved through direct negotiation, both parties agree to resolve it through binding arbitration. These Terms and Conditions are governed by applicable law and any legal action shall be filed in the appropriate jurisdiction.